Refund & Cancellation Policy

Last Updated: 24:03:2025

At riokey, we value your time and commitment to our services. Please review our refund and cancellation policy carefully before making a booking.

1. No Refunds & No Returns

All purchases made on our website are final. We do not issue refunds or accept returns for any reason, including cancellations or missed appointments.

2. Rescheduling Policy

We understand that unforeseen circumstances may arise. If you are unable to attend your scheduled session, you may reschedule your booking under the following conditions:

• Rescheduling must be requested at least 24 hours before the scheduled appointment.

• Requests made less than 24 hours in advance may not be accommodated.

• Rescheduling is subject to availability.

3. Missed Appointments

If you fail to attend your booked session without prior notice, it will be considered a “no-show,” and you will not be eligible for rescheduling, refund, or credit.

4. Exceptional Circumstances

In rare cases of technical issues on our end or unforeseen disruptions caused by us, we will make every effort to reschedule your session at a mutually convenient time.

5. Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.

6. Contact Us

If you have any questions regarding our refund and cancellation policy, please contact us at:

Email: info@riokey.io

By booking a service on our website, you acknowledge that you have read and agreed to this policy